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Legrand Customer and Technical Support

Browse our frequently asked questions, submit a Customer Support form, or reach out to a Customer Support representative to get answers to your questions today. 

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Submit a question or request to our customer support team today.

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Product FAQs

Check out our extensive and ever-growing digital library of articles built to offer fast, self-serve answers to the most frequently asked questions about our products and solutions.

Visit the Legrand Knowledge Base
Online Shopping Support

How can we help you with your order? Submit an online order form for help with your order.

SUBMIT ONLINE SHOPPING SUPPORT FORM

Customer and Technical Support Information

 
Brand Customer & Sales Support Technical Support Other Info
adorne collection Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: [email protected]		 Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: [email protected]		 Limited Lifetime Warranty for Wiring Devices

Limited Two-Year Warranty for Wireless Systems for the Home

Limited Five-Year Warranty for LED Lighting
C2G Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Email Us		 Mon – Fri: 8:30am – 6:00pm EST
Email Us: [email protected]		 For live chat assistance, please visit cablestogo.com
Cablofil Phone: 844-957-3783 | 844-95-SERVE
Mon – Friday: 8:00am – 6:00pm EST (Excluding holidays)
Email Pricing: [email protected] 
Email Customer Service: [email protected]		 Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 5:00pm EST (excluding holidays)
Email Us: [email protected]

Submit quotes and BOM questions here. 

Standard Warranty Statement
Chief Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Email Us		 Mon – Fri: 8:30am – 6:00pm EST
Email Us: [email protected]		 For live chat assistance, please visit legrandav.com
ConnectracPhone: 1-877-480-5637
Mon – Fri: 8:00am – 6:00pm (excluding holidays)
E-mail Customer Service		Phone: 1-877-480-5637
Mon – Fri: 8:00am – 6:00pm (excluding holidays
E-mail Technical Support
Da-Lite Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Email Us		 Mon – Fri: 8:30am – 6:00pm EST
Email Us: [email protected]		 For live chat assistance, please visit legrandav.com
FinelitePhone: 510-441-1100
Hours: 8:00am – 5:00pm PST (excluding holidays)
Email Us: [email protected]		Phone: 510-441-1100
Hours: 8:00am – 5:00pm PST (excluding holidays)
Email Us: [email protected]		Contact Us

Find An Agent
Focal PointPhone: 773-247-9494
Mon – Fri: 8:00am – 5:00pm CST (excluding holidays)
Email Us: [email protected] or [email protected]		Phone: 773-247-9494,  Option 2
Mon – Fri: 8:00am – 5:00pm CST (excluding holidays)
Email Us: [email protected]		Find An Agent 

Additional Contacts & Resources 
KenallPhone: 262-891-9700, (800) 4-KENALL (800-453-6255)
Hours: 7:30am – 4:30pm CST
Email Us: [email protected]		Phone: 262-891-9700
Hours: 7:30am – 4:30pm CST
Email Us: [email protected]		Looking for Pricing? Find a Rep 
Legrand AV (general)Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST 		Mon – Fri: 8:30am – 6:00pm EST
Email Us: [email protected]

AV brands include: C2G, Chief, Da-Lite, Luxul, Middle Atlantic, On-Q, Sanus, and Vaddio

Legrand Cabinets and Containment Phone: 1-800-433-6745
Hours: Mon – Fri 8:30am - 6:00pm EST
Email Us
Contact Us		 Phone: 1-800-433-6745
Hours: Mon – Fri 8:30am - 6:00pm EST
Email Us
Contact Us
Legrand Canada Phone: 844-977-3783 | 844-97-SERVE
Mon – Fri: 8:00am – 5:00pm EST (excluding holidays)
Email Us: [email protected]		 Phone: 844-977-3783 | 844-97-SERVE
Mon – Fri: 8:00am – 5:00pm EST (excluding holidays)
Email Us: [email protected]		 Canada address: 
9024 Keele Street,
Vaughan, Ontario L4K 2N2

Email us: 
Orders    
General Support    
Quotation Requests
Legrand Data Infrastructure Phone: 1-800-934-5432
Fax: 860-405-2974/2992
Mon – Fri: 8:00am – 5:00pm EST (excluding holidays)
Email Us: [email protected]		 Phone: 1-800-934-5432, Option 3
Mon – Fri: 8:00am – 5:00pm EST (excluding holidays)
Email Us: [email protected]		 Warranty Brochure - Global Datacom

Warranty Summary

Detailed Warranty Statements
Legrand.us Online Shopping Phone: 1-877-295-3472, Option 1
Mon – Fri: 8:00am – 6:00pm EST
(excluding holidays)
Submit Question or Issue		 Phone: 1-877-295-3472, Option 1
Mon – Fri: 8:00am – 6:00pm EST
(excluding holidays)
Submit Question or Issue		 FAQs
Luxul Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Email Us		 Mon – Fri: 8:30am – 6:00pm EST
Email Us: [email protected]		 For live chat assistance, please visit legrandav.com
Middle Atlantic Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Email Us		 Mon – Fri: 8:30am – 6:00pm EST
Email Us: [email protected]		 For live chat assistance, please visit legrandav.com
NetatmoContact UsContact UsSecurity Products

Air Quality Products
Nuvo Mon – Fri: 8:30am – 6:00pm EST
Email Us: [email protected]		 Warranty for Architectural Speakers

End-User License Agreement
OCLPhone: 314-863-1895
Hours: Mon –  Fri: 8:00am – 5:00pm CTL
Email Us: [email protected]

Phone: 314-863-1895
Hours: Mon – Thur: 8:00am – 5:00pm CTL
Email Us: [email protected]

Need a quote?  Email us at [email protected]

Looking for an OCL representative near you?
On-Q Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)		 Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)
Email Us: [email protected]		 1 Year Limited Extended Warranty

25 Year Limited Warranty - Network Cabling
OrtronicsEmail Us: [email protected]Email Us: [email protected]
Pass & Seymour Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: [email protected]		 Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: [email protected]		 Limited One Year Product Warranty
PinnaclePhone: 303-322-5570
Hours: 8:00am – 5:00pm MST
Email Us: [email protected]		Phone: 303-322-5570
Hours: 8:00am – 5:00pm MST
Email Us: [email protected]		Find a rep

[email protected]

[email protected]

For Lighting Calcs, contact Inside Sales
Quiktron Phone: 1-800-361-0471
Fax: 860-326-0658 or 641-932-3509
Mon – Thu: 7:00am – 6:00pm CST
Friday: 7:00am – 5:00pm CST
(excluding holidays)
Email Us: [email protected]		 Phone: 1-800-361-0471
Mon – Thu: 7:00am – 6:00pm CST
Friday: 7:00am – 5:00pm CST
(excluding holidays)
radiant collection Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: [email protected]		 Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: [email protected]		 Limited One Year Product Warranty
RaritanContact Us
Phone: 1-800-724-8090
For Sales: Press 1
Email: Sales
Mon – Fri: 8:00am – 5:00pm EST 		Contact Us
Phone: 1-800-724-8090
For Technical Support: Press 6
Email: Technical Support
Visit our support section
Mon – Fri: 8:00am – 8:00pm EST
Residential Shading SystemsPhone: 1-800-555-9891 - Option 2 then Option 2 then Option 2  
Mon – Fri: 8:00am – 6:00pm CST (excluding holidays)
Email Us: [email protected]		Phone: 1-800-555-9891 - Option 2 then Option 3
Mon – Fri: 8:00am – 6:00pm CST (excluding holidays)
Email Us: [email protected]
Commercial Shading SystemsPhone: 1-800-555-9891- Option 2 then Option 2 then Option 1
Mon – Fri: 8:00am – 6:00pm CST (excluding holidays)
Email Us: [email protected]		Phone:  1-800-555-9891 Option 2 then Option 3
Email Us: [email protected]
Sanus Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)

Mon – Fri: 9:30am – 7:00pm EST
Sat – Sun: 10:30am – 6:00pm EST
Email Us: [email protected]

 For live chat assistance, please visit legrandav.com
Server TechnologyPhone: 1-800-835-1515
For Sales: Press 1
Email: Sales
Mon – Fri: 8:00am – 5:00pm PST 		Phone: 1-800-835-1515
For Technical Support: Press 5
Email: Technical Support
Submit a Support Ticket
Mon – Fri: 5:00am – 5:00pm PST
StarlineHours: 8:30am – 5:00pm EST
Phone: 1-724-597-7800
Email Us: [email protected]		Contact Us

Smart Lighting

   with Netatmo

 Phone: 877-833-3303
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: [email protected]		 Phone: 877-833-3303
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: [email protected]		 adorne Warranty

Smart Lighting with Netatmo FAQ
 
Vaddio Phone: 1-866-977-3901
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays)		 Mon – Fri: 8:30am – 6:00pm EST
Email Us: [email protected]		 For live chat assistance, please visit legrandav.com
Vantage Phone: 1-800-555-9891 - Option 1 then Option 2
Mon – Fri: 8:00am – 6:00pm CST (excluding holidays)
Email Us: [email protected]		 Phone: 1-800-555-9891 - Option 1 then Option 3
Mon – Fri: 8:30am – 6:00pm CST (excluding holidays)
Email Us: [email protected]
Wattstopper

Phone: 1-800-879-8585, Option 1
Mon – Fri: 7:00am – 6:00pm CST (excluding holidays)
Email Us: 
West: [email protected]
Central North: [email protected]
North East: [email protected]
South: [email protected]
West ALR: us-sm-bcs-alr-customer- [email protected]
International: [email protected]

Phone: 1-800-879-8585, Option 3
Mon – Fri: 7:00am – 6:00pm CST (excluding holidays)

Wattstopper PLUS (formerly Encelium):
Phone: 1-888-531-7573, Option 1 (Not a live agent)
Email: [email protected]

Startup Request

Wattstopper PLUS Startup Request

Lighting Control Services Training Request

Ordering Terms & Conditions

RMA Tech Support

Brand Portal - Wattstopper

Wattstopper Knowledgebase

Service Center
Wiremold Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: [email protected]		 Phone: 844-957-3783 | 844-95-SERVE
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: [email protected]		 Wiremold Limited Warranty
ZPE Systems

Phone: 1-844-497-3797 | 1-8444-ZPESYS
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: [email protected]

Phone: 1-844-497-3797 –  Extension 2 | 1-8444-ZPESYS
Mon – Fri: 8:00am – 6:00pm EST (excluding holidays)
Email Us: [email protected]